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Accessibility Statement for the Wave2 Branch & ATM Locator

Wave2, LLC is committed to providing a positive user experience for all of our Wave2 Locator users.  As part of that committment, we aim to facilitate the accessibility and usability of our web and mobile product features and to maintain the highest accessibility standards that we can on behalf of our financial institutions and our end-users.  Our official “VPAT” Accessibility Conformance Report can be found here. As we continue to add new features to our products, we make it a priority to apply these same accessibility and usability standards.

Although we are proud of the efforts that we have completed and that are in-progress, we at Wave2 view accessibility as an ongoing effort.

Measures To Support Accessibility

Wave2, LLC uses the goals laid out by the Web Content Accessibility Guidelines (WCAG) and strives to meet these for the Wave2 Branch & ATM Locator.  Specifically, we strive to meet or exceed the WCAG 2.2 ‘AA’ level guidelines, and we:

  • Include accessibility goals as part of our mission statement
  • Include accessibility goals in our internal policies
  • Include accessibility goals in our product feature design process
  • Build accessibility goals into our software development
  • Test for accessibility issues before deploying new locator features

 

Accessibility Feedback & Assistance

If you have difficulty using or accessing any element of the Wave2 Locator, please feel free to contact us and we will work with you to provide the information you seek through a communication method that is accessible for you consistent with applicable law.  We welcome your feedback on the accessibility of Wave2 Branch & ATM Locator. Please let us know if you encounter accessibility barriers in our products:

Technology Platforms

The accessibility efforts of Wave2 Branch & ATM Locator are reliant upon the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
  • Specific Web Application Platforms and Libraries such as JQuery and Bootstrap

The platforms and libraries we have chosen generally share our goals of providing accessibility as a foundation of their technology.

Self-Assessment Approach

Wave2 uses a self-evaluation approach to accessibility using industry-standard Automated Accessibility Testing Tools such as the Axe testing tools developed by Deque, as well as the WAVE Evaluation Tool, BrowserStack, WebAIM Contrast Checker, and others. We strive to identify and correct any accessibility issues identified by such tools, and we augment this automated testing by applying our own manual testing using screen readers such as JAWS. We are also grateful to our financial institution partners who frequently share independent third-party ADA audit results with us for confirmation and continual improvement.